Privacy Policy
Effective Date: 20th May 2026
Website: www.biovateconsultancy.com Contact Email: info@biovateconsultancy.com
1. Introduction
Biovate (“Biovate”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information and project-related data shared with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you visit our website, submit forms, contact us, make payments, or use our consulting services.
By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
2. Who We Are
Biovate is a healthcare, research, and analytics consultancy operating in India and the UAE. Our services include research consulting, data analysis, biostatistics, systematic reviews, manuscript development, publication support, healthcare analytics, research training, and related scientific consulting services.
3. Information We Collect
We may collect personal information such as your name, email address, phone number, country or city, institution or organization name, professional designation, billing information, payment references, and communication history with Biovate.
Depending on the service requested, you may also share research topics, manuscripts, protocols, theses, dissertations, reports, proposals, datasets, tables, figures, references, survey responses, ethics documents, institutional documents, and other project-related materials.
When you visit our website, we may collect limited technical information such as IP address, browser type, device type, pages visited, date and time of visit, referring website, cookies, and analytics information.
4. Sensitive or Health-Related Information
Biovate may receive health, clinical, research, or academic data only when voluntarily submitted by clients for consulting purposes. Clients are responsible for ensuring that any patient-level, participant-level, institutional, or sensitive data shared with Biovate has been collected, de-identified, transferred, and shared in accordance with applicable laws, ethics approvals, consent requirements, institutional policies, and confidentiality obligations.
Where possible, clients should share only anonymized or de-identified data.
5. How We Collect Information
We may collect information through website contact forms, Google Forms, email, WhatsApp, phone communication, consultation requests, payment forms, client onboarding forms, document-sharing platforms, website analytics, and cookies.
6. How We Use Your Information
We may use your information to respond to inquiries, evaluate project requirements, provide consulting services, prepare quotations and invoices, confirm payments, communicate project updates, deliver agreed services, maintain internal records, improve our website and services, comply with legal or accounting obligations, and protect our business and systems.
7. Use of Google Forms
Biovate may use Google Forms to collect client inquiries, feedback, project details, onboarding information, and service-related responses. When you submit information through a Google Form, your information may also be processed by Google in accordance with Google’s own terms and privacy practices.
Please avoid submitting highly sensitive, confidential, identifiable patient-level, or restricted institutional data through Google Forms unless specifically requested and authorized.
8. Payments and Billing Information
Biovate may collect payments online through third-party payment processors, banking channels, invoice platforms, or payment gateways. We do not intentionally store full card details, banking passwords, UPI PINs, or sensitive financial authentication information. Payment information is processed by the relevant payment provider according to its own terms and privacy policy.
9. Sharing of Information
We do not sell your personal information. We may share limited information only when necessary with internal team members, authorized consultants, payment processors, invoicing platforms, cloud storage providers, communication tools, website service providers, analytics providers, professional advisors, or legal/regulatory authorities where required by law.
10. Confidentiality of Client Data
Biovate treats client project materials, research documents, datasets, manuscripts, and unpublished work as confidential. We do not publish, sell, reuse, disclose, or distribute client research materials without authorization, except where required for service delivery, legal compliance, or with the client’s written consent.
11. Data Retention
We retain personal information and project-related data only for as long as reasonably necessary for service delivery, client communication, legal, tax, accounting, compliance, dispute resolution, and internal documentation purposes. After the retention period, data may be securely deleted, anonymized, or archived unless continued retention is legally or contractually required.
12. Data Security
We take reasonable technical, administrative, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of internet transmission, email communication, cloud storage, or online processing is completely secure.
13. International Data Transfers
Since Biovate operates in India and the UAE and may work with international clients, information may be processed, stored, or accessed across jurisdictions. By using our services or submitting information to us, you understand that your information may be processed outside your country of residence, subject to reasonable safeguards and applicable legal requirements.
14. Your Rights
Depending on applicable law, you may have the right to request access to your personal information, request correction, request deletion, withdraw consent where processing is based on consent, object to certain processing activities, or request information about how your data is used. To exercise these rights, contact us at info@biovateconsultancy.com.
15. Third-Party Links
Our website may contain links to third-party websites, tools, payment gateways, social media platforms, Google Forms, or external resources. We are not responsible for the privacy practices, security, or content of third-party websites.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
17. Contact Us
For questions about this Privacy Policy or how your information is handled, contact Biovate at info@biovateconsultancy.com.
Terms and Conditions
Effective Date: 20th May 2026
Website: www.biovateconsultancy.com Contact Email: info@biovateconsultancy.com
1. Introduction
Welcome to the website of Biovate (“Biovate”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website, services, forms, consultations, proposals, payments, and project engagements. By accessing our website, submitting an inquiry, making a payment, or using our services, you agree to these Terms and Conditions.
2. About Biovate
Biovate is a healthcare, research, and analytics consultancy operating in India and the UAE. We provide research consulting, study design and methodology support, data analysis, biostatistics, systematic reviews and meta-analyses, scientific writing and manuscript development support, publication support, healthcare analytics, research training, data visualization, and related consulting services.
3. Nature of Services
Biovate provides consulting and research support services. Our services are intended to guide, support, analyze, structure, review, improve, and assist with research-related work. Biovate does not guarantee publication, journal acceptance, academic approval, ethics approval, regulatory clearance, funding approval, or any specific research outcome.
Final responsibility for academic, clinical, ethical, institutional, regulatory, and publication decisions remains with the client, author, investigator, institution, or responsible professional.
4. Client Responsibilities
Clients agree to provide accurate, complete, and lawful information; ensure they have the right to share documents and data with Biovate; obtain necessary ethics approvals, permissions, institutional clearances, and participant consent where applicable; review all deliverables carefully before use or submission; and make payments as agreed.
5. Project Scope
Each project will be based on the agreed scope, deliverables, timeline, and pricing communicated through email, proposal, invoice, quotation, or written communication. Any work outside the agreed scope may require additional fees and revised timelines.
Additional-scope work may include major rewriting, additional analyses, new tables or figures, reanalysis of data, additional journal formatting, additional review rounds, major protocol changes, new database searches, or new deliverables not originally agreed upon.
6. Payments
Biovate collects payments online and/or through approved payment methods. Payment terms will be communicated before project initiation. Unless otherwise stated in writing, work may begin only after receipt of the agreed advance payment.
Fees paid to Biovate cover consulting and service work only. Journal publication charges, article processing charges, ethics fees, registration fees, software charges, third-party tool fees, bank charges, taxes, or institutional fees are not included unless specifically mentioned.
7. Refund Policy
Payments made for consulting services, research work, analysis, writing, review, or project execution are generally non-refundable once work has begun. A partial refund may be considered only at Biovate’s discretion if the project has not started, no substantial work has been completed, and a refund is specifically agreed in writing.
No refund will be provided for delays caused by incomplete information, delayed client responses, changes in client requirements, journal rejection, academic rejection, or third-party decisions beyond Biovate’s control.
8. Timelines and Revisions
Estimated timelines are based on the agreed project scope and availability of complete information from the client. Timelines may change due to delayed responses, incomplete data, changes in scope, additional revisions, technical issues, third-party delays, or journal/institutional requirements.
Minor revisions related to the agreed scope may be included. Major revisions, new requests, reanalysis, restructuring, additional tables, additional formatting, or changes in project direction may be charged separately.
9. Intellectual Property
Client-provided materials remain the property of the client or rightful owner. Deliverables prepared by Biovate for a paid client project may be used by the client for the intended purpose after full payment has been received, subject to any specific written agreement.
Biovate retains ownership of its internal templates, methods, workflows, training materials, frameworks, business processes, and proprietary tools.
10. Confidentiality
Biovate treats client documents, research ideas, datasets, manuscripts, and project materials as confidential. Additional confidentiality terms may be agreed through a separate Non-Disclosure Agreement or service contract.
11. No Medical, Legal, or Regulatory Advice
Biovate does not provide medical diagnosis, treatment advice, legal advice, regulatory approval advice, or financial advice. Any healthcare, clinical, legal, regulatory, or compliance-related decisions should be made by qualified professionals, institutions, or authorized authorities.
12. Publication and Academic Integrity
Biovate supports ethical research and publication practices. Clients are responsible for ensuring that all submissions comply with journal guidelines, university policies, institutional rules, authorship criteria, plagiarism policies, ethics and IRB requirements, and research integrity standards.
Biovate does not support plagiarism, data fabrication, falsification, ghost authorship misconduct, unethical publication practices, or misuse of research services.
13. Third-Party Tools and Platforms
Biovate may use third-party tools such as Google Forms, email platforms, document-sharing tools, analytics tools, payment gateways, or software platforms to support operations and service delivery. Use of such platforms may be subject to their own terms and privacy policies.
14. Limitation of Liability
To the maximum extent permitted by law, Biovate shall not be liable for indirect, incidental, consequential, academic, professional, financial, reputational, or business losses arising from use of our website or services. Our total liability, if any, shall not exceed the amount paid by the client for the specific service giving rise to the claim.
15. Governing Law and Jurisdiction
These Terms shall be governed by applicable laws of India and, where relevant, applicable UAE laws for UAE-based engagements. Any disputes shall first be addressed through good-faith discussion. If unresolved, the dispute shall be subject to the appropriate jurisdiction as determined by the nature of the engagement, registered entity, applicable contract, and location of service.
16. Contact Us
For questions about these Terms and Conditions, contact Biovate at info@biovateconsultancy.com.
Website Disclaimer
Effective Date: 20th May 2026
Website: www.biovateconsultancy.com
1. General Information Only
The information provided on the Biovate website is for general informational, educational, and business communication purposes only. While we aim to keep the information accurate and updated, Biovate makes no warranties regarding the completeness, accuracy, reliability, suitability, or availability of any website content, service description, article, post, resource, or communication.
2. No Medical Advice
Biovate does not provide medical diagnosis, treatment, prescription, clinical decision-making, or patient-specific medical advice. Any healthcare-related content on our website is intended for research, analytics, consulting, or educational purposes only. Medical decisions should always be made by qualified healthcare professionals.
3. No Legal, Regulatory, or Ethics Approval Advice
Biovate does not provide legal advice, regulatory approval advice, or ethics committee approval services. Information related to research ethics, IRB, publication requirements, data protection, consent, or compliance is provided only as general guidance. Clients should consult qualified legal, regulatory, institutional, or ethics professionals where required.
4. No Guarantee of Results
Biovate does not guarantee journal acceptance, publication approval, ethics committee approval, university acceptance, thesis approval, funding success, regulatory clearance, specific statistical outcomes, or specific academic or professional results.
Outcomes depend on many factors outside Biovate’s control, including study quality, data quality, journal scope, reviewer feedback, institutional requirements, and client decisions.
5. Research and Data Responsibility
Clients are responsible for ensuring that all research data, documents, images, records, consent forms, and materials shared with Biovate are accurate, lawfully obtained, ethically approved where required, and permitted for use in the requested project.
Biovate is not responsible for consequences arising from inaccurate, incomplete, unauthorized, fabricated, falsified, plagiarized, or unlawfully shared information.
6. Academic and Publication Integrity
Biovate supports ethical scientific communication and responsible research practices. Clients remain responsible for final authorship decisions, acknowledgements, conflict of interest declarations, plagiarism checks, citation accuracy, journal compliance, and final submission approvals.
7. External Links
Our website may include links to third-party websites, journals, platforms, forms, payment gateways, or resources. These are provided for convenience only. Biovate is not responsible for third-party content, privacy practices, terms, security, or availability.
8. Limitation of Liability
Biovate shall not be liable for any loss, damage, delay, or consequence arising from use of the website, reliance on website content, or use of third-party links.
9. Contact
For questions, contact Biovate at info@biovateconsultancy.com.
Data Confidentiality Statement
Effective Date: 20th May 2026
Website: www.biovateconsultancy.com Contact Email: info@biovateconsultancy.com
1. Our Commitment to Confidentiality
Biovate understands that clients may share confidential research, academic, clinical, institutional, business, or project-related information with us. We are committed to maintaining the confidentiality, integrity, and responsible handling of all client materials shared for consultation, research support, data analysis, manuscript development, publication support, and related services.
2. Information Covered Under This Statement
This statement applies to research ideas and study concepts, manuscripts, protocols, theses, dissertations, reports, datasets, statistical files, tables, figures, appendices, references, survey forms and responses, institutional documents, ethics or IRB documents, unpublished findings, client communication, project discussions, payment records, invoices, and project records.
3. Handling of Research and Project Data
Biovate uses client data only for the purpose of providing the agreed service. We do not sell, publish, disclose, distribute, or reuse client materials for unrelated purposes without written permission. Access to project materials is limited to authorized Biovate team members, consultants, or collaborators who require access for service delivery.
4. Sensitive, Health, or Patient-Related Data
Clients are strongly advised to share anonymized or de-identified data whenever possible. If identifiable, patient-level, participant-level, or sensitive data is shared, the client is responsible for ensuring that necessary consent has been obtained, ethics or IRB approval has been secured where required, institutional permission allows sharing with Biovate, and data sharing complies with applicable privacy, research, healthcare, and institutional rules.
Biovate does not assume responsibility for unauthorized or unlawful data sharing by clients.
5. Use of Cloud, Email, and Digital Tools
Biovate may use secure digital tools, email, Google Forms, cloud storage, document-sharing platforms, analytics tools, and productivity software for project communication and service delivery. While reasonable care is taken to protect client information, no online platform, email system, or cloud-based tool can guarantee absolute security.
6. Internal Access and Team Confidentiality
Biovate restricts access to client materials to individuals involved in the relevant project. Team members and consultants are expected to maintain confidentiality and use client materials only for assigned work.
7. Data Retention and Deletion
Biovate may retain project files and communication records for a reasonable period for project completion, client reference, revision support, accounting and invoicing, legal or compliance purposes, and internal documentation. Clients may request deletion of project materials by contacting info@biovateconsultancy.com. Deletion requests will be considered subject to legal, tax, contractual, operational, and backup retention requirements.
8. Non-Disclosure Agreements
Biovate may enter into separate Non-Disclosure Agreements or confidentiality agreements where required for specific projects, institutions, or collaborations. If a separate NDA or contract exists, the terms of that agreement will apply in addition to this statement.
9. Client Responsibility
Clients are responsible for ensuring that any data, documents, or materials shared with Biovate are accurate, lawfully obtained, ethically collected, and permitted to be shared for the requested service. Biovate is not responsible for any breach of institutional, ethical, legal, or third-party obligations caused by the client’s unauthorized sharing of materials.
10. Contact
For confidentiality-related questions or data deletion requests, contact Biovate at info@biovateconsultancy.com.